The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy, including the GDPR.
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
We use additional website software to gather basic personal information such as name, email address, and telephone numbers in forms hosted on this site. This information is stored in our Customer Relationship Management and Marketing systems (Salesforce, Pardot and HubSpot). This enables us to identify when customers and personnel from other companies wish to contact a member of our team, learn about our products and services, or subscribe to our mailing lists for our monthly newsletter and travel alerts. We never share this information with 3rd parties other than for the purposes of processing and storing the data. All systems we use to process and store personal data are US-EU Privacy Shield and GDPR compliant.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process.
We use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Optional Voluntary Information
Travel and Transport offers the following free services, which require some type of voluntary submission of personal information by users:
- Electronic newsletters policy (Dispatches)
We offer a free electronic newsletter to users. We gather the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.
We may occasionally conduct user surveys to better target our content and services to our customers. We sometimes share the aggregated demographic information in these surveys with our customers and partners. We never share any of this information about specific individuals with any third party.
Our Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by Statesman Travel Limited and our parent company, Travel and Transport Inc. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. If you would like a copy of the information held on you please contact our Privacy Office at email@example.com
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to ensure future email campaigns are timely, relevant, and properly received.
In compliance with UK Spam Laws, the Privacy and Electronic Communications Regulations 2003, and GDPR, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated unsubscription system is unavailable clear instructions on how to unsubscribe will by detailed instead.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.virgin-atlantic.com or Virgin Atlantic.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Where we collect Personal Information directly from individuals in the EEA, we will inform them about the purposes for which we collect and use Personal Information about them, the types of third parties to which we disclose that information, the choices and means, if any, we offer individuals for limiting the use and disclosure of Personal Information about them, and how to contact us. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information to us, or as soon as practicable thereafter, and in any event before we use or discloses the information for a purpose other than that for which it was originally collected.
Where we receive Personal Information from our subsidiaries, affiliates or other entities in the EEA, it will use and disclose such information in accordance with the notices provided by such entities and the choices made by the individuals to whom such Personal Information relates.
Accountability and Onward Transfer
We use a limited number of third party service providers or Processors to assist us in providing our services to customers and/or our employees. We will obtain assurances from said entities that they will safeguard Personal Information consistently with this Policy. Examples of appropriate assurances that may be provided by said entities include: a contract obligating the entity to provide at least the same level of protection as is required by the relevant Privacy Shield Principles, being subject to EU Directive 95/46/EC (the EU Data Protection Directive), EU-U.S. Privacy Shield certification by the entity, or being subject to another European Commission adequacy finding (e.g., companies located in Canada). Where we have knowledge that an entity is using or disclosing Personal Information in a manner contrary to this Policy, we will take reasonable steps to prevent or stop the use or disclosure. We acknowledge its potential liability in cases of its onward transfer of Personal Information to third parties that do not meet the standards set forth in this paragraph.
We will take reasonable precautions to protect Personal Information in its possession from loss, misuse and unauthorised access, disclosure, alteration and destruction.
Data Integrity and Purpose Limitation
We will use Personal Information only in ways that are compatible with the purposes for which it was collected or subsequently authorised by the individual. We will take reasonable steps to ensure that Personal Information is relevant to its intended use, accurate, complete and current. We will only collect and store Personal Information that is relevant to fulfil the purpose of the request and will retain such information no longer than appropriate to fulfil the purpose of the request.
Upon request, we will grant individuals reasonable access to Personal Information that it holds about them and to request limitations on how we use or discloses Personal Information about you. In addition, we will take reasonable steps to permit individuals to correct, amend or delete information that is demonstrated to be inaccurate or incomplete.
Recourse, Enforcement and Liability
We conduct compliance audits of relevant privacy practices to verify adherence to this Policy. Any employee that we determine is in violation of this policy will be subject to disciplinary action up to and including termination of employment.